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Data Deletion Instructions

Last updated: October 13, 2026

Brandlio.io ("Brandlio") lets brands and agencies manage advertising, shopping listings, and content across connected platforms including Facebook and Instagram (Meta), Google, Microsoft Advertising, and Amazon Ads. This page explains how to delete the data Brandlio holds about you, including any data accessed through these platforms.

Option 1 — Delete it yourself in the app

  1. Sign in to your Brandlio account.
  2. Open the Accounts page — mcp.brandlio.io/dashboard/accounts in Brandlio MCP, or www.brandlio.io/app/accounts in the Brandlio app — and remove the connection you want gone (e.g., your Facebook/Instagram, Google, Microsoft, or Amazon connection).
  3. To delete your entire account and all associated data, email us as described in Option 2 below.

Removing a connection deletes its stored access tokens immediately, so Brandlio can no longer read that platform. Reports and history already pulled from it are kept until you ask us to delete them (Option 2).

Option 2 — Request deletion by email

Email us at support@brandlio.io from the email address associated with your Brandlio account, using the subject line:

Data Deletion

Tell us which data you want removed (for example, "my Facebook data" or "my entire account"). We may ask you to verify your identity before processing the request.

How to revoke access directly on each platform

  • Facebook: Settings & Privacy → Settings → Business Integrations → select Brandlio → Remove.
  • Instagram: Managed via the connected Facebook Business account above.
  • Google: myaccount.google.com/permissions → select Brandlio → Remove access.
  • Microsoft: account.microsoft.com → Apps and services that can access your data → remove Brandlio.
  • Amazon: Login & Security / Connected apps in your Amazon account → remove Brandlio.

Revoking access on a platform stops future access, but to delete data already stored with Brandlio, also use Option 1 or Option 2 above.

What we delete and when

When you ask us to delete your data, we delete or anonymize your personal information and connected-platform data within 30 days of verifying your request. Otherwise, after an account is deleted we keep its data for up to 90 days, then delete or anonymize it. In both cases we keep records we are legally required to retain (for example, tax or billing records). Removing a connection deletes its access tokens immediately; reports already pulled from it stay with your account until it is deleted or you ask us to delete them. Residual copies in secure backups are purged on our standard backup rotation.

Questions

Brandlio.io

Email: support@brandlio.io

For full details, see our Privacy Policy.